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An Approach to Patients Who Have Not Gotten the COVID-19 Vaccine

  • Authors: Alice T. Chen, MD (Activity Co-Chair); Diana Newhart, MPH (Activity Co-Chair); Ana De Carolis (Activity Co-Chair)
  • CME Released: 2/17/2022
  • Valid for credit through: 2/17/2023, 11:59 PM EST
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Target Audience and Goal Statement

This activity is intended for all health professionals: primary care, pediatricians, specialists, advanced practice nurses, nurses, physician assistants, medical assistants, pharmacists, medical social workers, community health workers, promotoras, public health professionals.

The goal of this activity is to equip health professionals with techniques and examples for building trust and increasing COVID-19 vaccine acceptance among patients who remain unvaccinated. The activity draws on the work of Made to Save, a national grassroots and mobilization campaign supporting communities of color in COVID-19 vaccine outreach. Through their work with hundreds of organizations in diverse communities across the country, they have gained valuable insights into best practices in reaching communities that historically have had challenges with the healthcare system and medical research.

After completing this activity, the participant should be better able to:

  1. Develop skills in effective vaccine conversations with patients based on motivational interviewing by employing trust, empathy, and helping them find their own reason for getting vaccinated.
  2. Develop skills in addressing misinformation during vaccine conversations with patients.


CME/CE Provider Disclosure Statement (COI resolution)

Postgraduate Institute for Medicine (PIM) requires faculty, planners, and others in control of educational content to disclose all their financial relationships with ineligible companies. All identified conflicts of interest (COI) are thoroughly vetted and mitigated according to PIM policy.  PIM is committed to providing its learners with high quality accredited continuing education activities and related materials that promote improvements or quality in healthcare and not a specific proprietary business interest of an ineligible company. The PIM planners and others have nothing to disclose. The Made to Save planners and others have nothing to disclose.

Disclosure of Unlabeled Use

This educational activity may contain discussion of published and/or investigational uses of agents that are not indicated by the FDA.  The planners of this activity do not recommend the use of any agent outside of the labeled indications.  The opinions expressed in the educational activity are those of the faculty and do not necessarily represent the views of the planners.  Please refer to the official prescribing information for each product for discussion of approved indications, contraindications, and warnings.


Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development.  The information presented in this activity is not meant to serve as a guideline for patient management.  Any procedures, medications, or other courses of diagnosis or treatment discussed or suggested in this activity should not be used by clinicians without evaluation of their patient's conditions and possible contraindications and/or dangers in use, review of any applicable manufacturer's product information, and comparison with recommendations of other authorities.


  • Alice T. Chen, MD (Activity Co-Chair)

    Senior Advisor for Public Health and Partnerships
    Made to Save
    Washington, DC
    Adjunct Clinical Assistant Professor
    David Geffen School of Medicine
    University of California at Los Angeles
    Los Angeles, California


    Alice T. Chen, MD has disclosed no relevant financial relationships.

  • Diana Newhart, MPH (Activity Co-Chair)

    Director, Public Health Partnerships
    Made to Save
    Oakland, California


    Diana Newhart has disclosed no relevant financial relationships.

  • Ana De Carolis (Activity Co-Chair)

    Training Associate
    Made to Save
    Alameda, California


    Ana De Carolis has disclosed no relevant financial relationships.

Accreditation Statements

Interprofessional Continuing Education



In support of improving patient care, this activity has been planned and implemented by the Postgraduate Institute for Medicine and Made to Save. Postgraduate Institute for Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    For Physicians

  • The Postgraduate Institute for Medicine designates this enduring material for a maximum of 0.5 AMA PRA Category 1 Credit(s)™ . Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    Contact This Provider

For questions regarding the content of this activity, contact the accredited provider for this CME/CE activity noted above. For technical assistance, contact [email protected]

Instructions for Participation and Credit

There are no fees for participating in or receiving credit for this online educational activity. For information on applicability and acceptance of continuing education credit for this activity, please consult your professional licensing board.

This activity is designed to be completed within the time designated on the title page; physicians should claim only those credits that reflect the time actually spent in the activity. To successfully earn credit, participants must complete the activity online during the valid credit period that is noted on the title page. To receive AMA PRA Category 1 Credit™, you must receive a minimum score of 66% on the post-test.

Follow these steps to earn CME/CE credit*:

  1. Read about the target audience, learning objectives, and author disclosures.
  2. Study the educational content online or print it out.
  3. Online, choose the best answer to each test question. To receive a certificate, you must receive a passing score as designated at the top of the test. We encourage you to complete the Activity Evaluation to provide feedback for future programming.

You may now view or print the certificate from your CME/CE Tracker. You may print the certificate, but you cannot alter it. Credits will be tallied in your CME/CE Tracker and archived for 6 years; at any point within this time period, you can print out the tally as well as the certificates from the CME/CE Tracker.

*The credit that you receive is based on your user profile.


An Approach to Patients Who Have Not Gotten the COVID-19 Vaccine

Authors: Alice T. Chen, MD (Activity Co-Chair); Diana Newhart, MPH (Activity Co-Chair); Ana De Carolis (Activity Co-Chair)Faculty and Disclosures

CME Released: 2/17/2022

Valid for credit through: 2/17/2023, 11:59 PM EST


This CME activity was developed to be distributed on

The program is a multimedia, online, enduring activity with a video lecture and slide deck by expert faculty (1 physician, 1 public health professional, 1 training specialist) representing an organization considered as a key leader in COVID-19 vaccine outreach.


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