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CME

Addressing a Colleague's Unprofessional Behavior During Sign-Out

  • Authors: Case history by Stephen J. Knohl, MD; Case commentary by Jessica Mozersky, PhD, MBE; and Julie R. Rosenbaum, MD, FACP
  • CME Released: 7/26/2017; Reviewed and Renewed: 7/8/2019
  • THIS ACTIVITY HAS EXPIRED FOR CREDIT
  • Valid for credit through: 7/8/2020, 11:59 PM EST
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Target Audience and Goal Statement

This article is intended for physicians, hospital practitioners, medical faculty, and other clinicians involved in medical education and training.

The goal of this activity is to describe the need for respect, teamwork, professional integrity, and self-regulation regarding proper sign-out protocol, referring to patients respectfully, and confronting colleagues who deviate from these standards, based on an ACP ethics case study and commentary.

Upon completion of this activity, participants will be able to:

  1. Assess the role of professional integrity and the primacy of patient welfare, based on an American College of Physicians ethics case study and commentary
  2. Assess the need for patient respect and empathy, and for refraining from derogatory comments
  3. Understand and instruct how to deal with colleagues who appear to deviate from these professional standards


Disclosures

As an organization accredited by the ACCME, Medscape, LLC, requires everyone who is in a position to control the content of an education activity to disclose all relevant financial relationships with any commercial interest. The ACCME defines "relevant financial relationships" as financial relationships in any amount, occurring within the past 12 months, including financial relationships of a spouse or life partner, that could create a conflict of interest.

Medscape, LLC, encourages Authors to identify investigational products or off-label uses of products regulated by the US Food and Drug Administration, at first mention and where appropriate in the content.


Author, Case History

  • Stephen J. Knohl, MD

    Professor, Vice Chair for Education, and Program Director, Department of Medicine, Upstate Medical University, Syracuse, New York

    Disclosures

    Disclosure: Stephen J. Knohl, MD, has disclosed no relevant financial relationships.

Authors, Commentary

  • Jessica Mozersky, PhD, MBE

    Assistant Professor of Medicine, Washington University School of Medicine, St Louis, Missouri

    Disclosures

    Disclosure: Jessica Mozersky, PhD, MBE, has disclosed no relevant financial relationships.

  • Julie R. Rosenbaum, MD, FACP

    Associate Professor, Department of Medicine, Yale University School of Medicine; Assistant Director, Adult Primary Care, Yale/Saint Raphael's Adult Primary Care, New Haven, Connecticut

    Disclosures

    Disclosure: Julie R. Rosenbaum, MD, FACP, has disclosed no relevant financial relationships.

Editor

  • Lois Snyder Sulmasy, JD

    Director, Center for Ethics and Professionalism, American College of Physicians, Philadelphia, Pennsylvania

    Disclosures

    Disclosure: Lois Snyder Sulmasy, JD, has disclosed no relevant financial relationships.

CME Author

  • Laurie Barclay, MD

    Freelance writer and reviewer, Medscape, LLC

    Disclosures

    Disclosure: Laurie Barclay, MD, has disclosed the following relevant financial relationships:
    Owns stock, stock options, or bonds from: Alnylam; Biogen; Pfizer Inc.

CME Reviewer

  • Robert Morris, PharmD

    Associate CME Clinical Director, Medscape, LLC

    Disclosures

    Disclosure: Robert Morris, PharmD, has disclosed no relevant financial relationships.


Accreditation Statements


Interprofessional Continuing Education


In support of improving patient care, Medscape, LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    For Physicians

  • The cases and commentary were developed by the American College of Physicians.

    Medscape, LLC designates this enduring material for a maximum of 0.5 AMA PRA Category 1 Credit(s)™ . Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    Medscape, LLC staff have disclosed that they have no relevant financial relationships.

    Contact This Provider

For questions regarding the content of this activity, contact the accredited provider for this CME/CE activity noted above. For technical assistance, contact [email protected]


Instructions for Participation and Credit

There are no fees for participating in or receiving credit for this online educational activity. For information on applicability and acceptance of continuing education credit for this activity, please consult your professional licensing board.

This activity is designed to be completed within the time designated on the title page; physicians should claim only those credits that reflect the time actually spent in the activity. To successfully earn credit, participants must complete the activity online during the valid credit period that is noted on the title page. To receive AMA PRA Category 1 Credit™, you must receive a minimum score of 70% on the post-test.

Follow these steps to earn CME/CE credit*:

  1. Read the target audience, learning objectives, and author disclosures.
  2. Study the educational content online or printed out.
  3. Online, choose the best answer to each test question. To receive a certificate, you must receive a passing score as designated at the top of the test. We encourage you to complete the Activity Evaluation to provide feedback for future programming.

You may now view or print the certificate from your CME/CE Tracker. You may print the certificate but you cannot alter it. Credits will be tallied in your CME/CE Tracker and archived for 6 years; at any point within this time period you can print out the tally as well as the certificates from the CME/CE Tracker.

*The credit that you receive is based on your user profile.

CME

Addressing a Colleague's Unprofessional Behavior During Sign-Out

Authors: Case history by Stephen J. Knohl, MD; Case commentary by Jessica Mozersky, PhD, MBE; and Julie R. Rosenbaum, MD, FACPFaculty and Disclosures
THIS ACTIVITY HAS EXPIRED FOR CREDIT

CME Released: 7/26/2017; Reviewed and Renewed: 7/8/2019

Valid for credit through: 7/8/2020, 11:59 PM EST

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Introduction

This case study is one in a series of case histories with commentaries by the American College of Physicians (ACP) Ethics, Professionalism, and Human Rights Committee and the Center for Ethics and Professionalism. The series uses hypothetical examples to elaborate on controversial or subtle aspects of issues not addressed in detail in the ACP's Ethics Manual, the Physician Charter on Professionalism, or other ACP position statements. The sixth edition of the ACP's Ethics Manual, the Physician Charter, and additional ACP policies on ethics, professionalism, and human rights issues are available at https://www.acponline.org/clinical-information/ethics-and-professionalism/acp-ethics-manual-sixth-edition or by contacting the Center for Ethics and Professionalism by telephone at 215-351-2839.

This case history has been adapted from materials developed by the ACP and State University of New York Upstate Medical University as part of a collaborative project. We thank the Institute on Medicine as a Profession/Macy Foundation Education and Training to Professionalism Grant Program for support.

Table of Contents

  1. Introduction
  2. Case History
  3. Commentary
  • Print